We're Hiring
We are always looking for great people to join our sales, installation and service departments. If you have a passion for customer service, attention to detail and customer safety, please email your resume and cover letter to us!
Current Job Openings
Lead Installer
Home Fire Stove & Grill City is looking for a motivated, hardworking individual with experience in the hearth installation trade to be our new Lead Installer. Home Fire Stove & Grill City has been a hearth industry leader for over 40 years and is looking to expand our Installation Team. If you are looking for a company that will expand your horizons and offer opportunities for growth in a stable and team-focused environment, this might be the job for you.
As a forward-facing member of the Home Fire Stove team, the Lead installer will be required to:
- Install fireplaces, stoves, inserts and other hearth and heating products with precision and safety
- Train and oversee the installation assistant that will be assigned to you
- Provide excellent care to customer and their homes and property throughout the installation process
- Professionally communicate to customer the services performed, and explain product safety and usage
- Maintain a clean and stocked work vehicle
- Demonstrate willingness to work overtime when required
- Maintain a professional appearance and manner representing Home Fire Stove with the utmost care and integrity
Job Requirements:
- High school diploma or GED
- Valid Oregon driver’s license with good driving record
- Ability to lift and move objects up to 50 lbs
- Basic understanding of power tools and hand tools
- Flexibility to work expected overtime when required
- Willingness to learn and be taught
- General framing and construction knowledge
- 1-year minimum experience installing hearth appliances
Installer’s Assistant
Home Fire Stove & Grill City is looking for a motivated and hard-working individual with a detail-oriented mindset who is ready to learn and expand their financial and personal horizons. Home Fire Stove & Grill City has been a hearth industry leader for over 40 years, and is looking to bring new talent onto our Installation Teams. If you are looking for a company that will offer incredible opportunities for growth in a stable, and team-focused environment, this may be the job for you.
As a forward-facing member of the Home Fire Stove & Grill City Team, the Installer’s Assistant will be required to:
- Assist in the installation of fireplaces, stoves, inserts and other hearth and heating products with precision and safety.
- Demonstrate willingness to follow instructions and defer to Lead Installer when unsure
- Provide excellent care to customer and their homes and property throughout the installation process
- Professionally communicate to customer the services performed, and explain product safety and usage
- Maintain a clean and stocked work vehicle
- Demonstrate willingness to work overtime when required
- Maintain a professional appearance and manner representing Home Fire Stove with the utmost care and integrity
Job Requirements:
- High school diploma or GED
- Valid Oregon driver’s license
- Ability to lift and move objects up to 50 lbs
- Basic understanding of power tools and hand tools
- Willingness to learn and be taught
Service Technician
Home Fire Stove & Grill City is looking for a motivated, hardworking individual with experience in the hearth maintenance trade to be our new Service Technician. Home Fire Stove & Grill City has been a hearth industry leader for over 40 years and is looking to expand our Installation Team. If you are looking for a company that will expand your horizons and offer opportunities for growth in a stable and team-focused environment, this might be the job for you.
As a forward-facing member of the Home Fire Stove team, the Lead installer will be required to:
- Service fireplaces, stoves, inserts and other hearth and heating products with precision and safety
- Provide excellent care to customers and their homes and property throughout the service process
- Professionally communicate to customer the services performed, and explain product safety and usage
- Maintain a professional appearance and manner representing Home Fire Stove with the utmost care and integrity
Job Requirements:
- High school diploma or GED
- Valid Oregon driver’s license with good driving record
- Ability to lift and move objects up to 50 lbs
- Basic understanding of power tools and hand tools
- Flexibility to work expected overtime when required
- Willingness to learn and be taught
- General framing and construction knowledge
- General electrical knowledge
- 1-year minimum experience servicing hearth appliances
Inside Sales Associate
Home Fire Stove & Grill City is looking for a motivated, hardworking individual with experience and excellence in retail sales to be our new Inside Sales Associate. Home Fire Stove & Grill City has been a retail hearth industry leader for over 40 years, has seen dramatic growth and is looking to expand our sales team. Our ideal candidate is not afraid of a challenge, is ready to lead and to grow, has excellent interpersonal skills, and has an unmatched work ethic. If you are looking for a company that will expand your horizons and offer opportunities for growth and advancement in a stable and team-focused environment, this might be the job for you.
As a forward-facing member of the Home Fire Stove & Grill City Team, the Inside Sales Associate will be required to:
- Provide consistent and outstanding service to all call-in and walk-in customers by developing a thorough knowledge of all Home Fire Stove products and demonstrate their features and uses
- Drive sales growth through consistent daily effort
- Handle inbound and outbound calls
- Learn the Home Fire Stove sale process and lead follow-up procedures
- Write up estimates and manage a list of personal leads
- Demonstrate willingness to follow instructions and be teachable
- Maintain a clean and stocked showroom and workspace
Job Requirements:
- High school diploma or GED
- Valid Oregon driver’s license
- Must possess effective communication and verbal skills
- Proficient in Microsoft Word, QuickBooks, Excel, Google Calendar
- Effective organization and time management skills
- Possess a high degree of dependability and motivation Ability to work well in a team as well as on-on-one with customers
- Strong interest in sales and/or retail as evidenced by previous jobs or by educational courses taken
Service Center Coordinator
Home Fire Stove & Grill City is looking for a motivated, hardworking individual with office management experience to be our new Service Center Coordinator. Home Fire Stove & Grill City has been a hearth industry leader for over 40 years and is looking to bring an experienced and highly motivated individual on to our team. If you are looking for a company that offers opportunities for growth and a stable, team-focused environment, this might be the position for you.
As a forward-facing member of the Home Fire Stove Management Team, the Service Center Coordinator will be required to:
- Answer telephone calls, handling all customer concern and questions with professionalism
- Manage all service parts ordering and tracking, coordinating with warehouse manager to ensure timely arrival of all service parts.
- Schedule service and work orders, optimizing technician’s time by managing areas and projects
- Manage service center customer database
- Manage and oversee employee uniform stocking and adjustments, proper quantities and cleanliness
- Create, manage and coordinate annual Comfort Plan member’s reminders, calling plan members for priority scheduling
- Manage and maintain HFS service database
- Assist with walk-in customer’s parts needs and pick ups
- Maintain the appearance and function of the service center showroom
Job Requirements
- 3+ years’ experience in customer service preferred
- 1+ year’s supervisory experience preferred
- Excellent verbal and written communication skills
- Proficiency with Microsoft Office Suite and Google Docs
- Proficiency in English
- Ability to think strategically and lead
- Strong customer service skills and professional demeanor
