Q: How do I know which fireplace or stove is right for me?
A: Our team will guide you through the selection process, considering factors like your home’s layout, your heating needs, and your aesthetic preferences.
Q: What if I need help after my fireplace or stove is installed?
A: We offer comprehensive post-installation support, including maintenance and troubleshooting services, to keep your fireplace or stove in top condition. Please visit our Maintenance Plans page for more info.
Q: Are your fireplaces energy efficient?
A: Yes, we specialize in energy-efficient fireplaces that can help reduce your heating bills. Our experts will explain the energy savings associated with each model.
Q: What kind of stoves do you offer?
A: We offer a wide range of stoves, including electric, wood, pellet, and gas models. Each type has its own benefits, and our sales team will help you choose the best option for your needs.
Q: How can I ensure my wood-burning stove or fireplace insert is environmentally friendly and compliant with state and federal regulations?
A: The wood-burning stoves we carry are EPA-certified, which means it meets the stringent emission standards set by the Environmental Protection Agency. We also offer high-efficiency wood stoves and fireplace inserts. These models use advanced technology to produce more heat with less wood, reducing emissions.
Q: Do you have information on wood stove change-out programs?
A: Oregon offers programs that provide incentives for replacing older, inefficient wood stoves with newer, cleaner-burning models. Check here if you qualify for rebates or financial assistance to upgrade your stove.
Q: How do I qualify for the USA Energy Tax Credit?
A: More info can be found here.
Q. Do you take care of all permits for me when installing?
A: Yes!
Our Service Department also put a humorous spin on their top 5 questions they receive from customers. We've placed it in this blog for you to enjoy!